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ID
Source
Brief title
Health condition
Personal injury,
Claims settlement,
Secondary victimization,
Perceived justice
Wellbeing
Sponsors and support
(self financing research)
Intervention
Outcome measures
Primary outcome
Empowerment (Mastery Scale by Pearlin and Schooler, 1978; 9 self developed self efficacy items about dealing with claims settlement, the injury and the accident) (T0, T3).
Secondary outcome
1. Perceived justice (Organizational Justice Questionnaire by Colquitt, 2001; 15 self developed additional perceived justice items about the compensation, the opposite party and the representative) (T0, T1, T2, T3);
2. Wellbeing (Vas scale of EuroQol by The EuroQol Group, 1990 (T0, T1, T2, T3); Four-Dimensional Symptom Questionnaire by Terluin, 1996 (T0, T3));
3. Stress (Perceived Stress Scale by Cohen e.a., 1983) (T0, T1, T2, T3);
4. Claim (1 self developed item about the estimated financial damage) (T2);
5. Knowledge (7 self deleloped knowledge items about claims settlement, the representative, the opposite party, social services, conflict sollutions and dealing with problems) (T0, T1, T2, T3).
All measurements are online questionnaires, provided by NetQuestionnaire.
Background summary
Personal injury victims (traffic accidents) will be empowered through an internet intervention containing information and e-coaching.
Study objective
The internet intervention will enhance empowerment, perceived justice, wellbeing and knowledge of personal injury victims during claims settlement.
Study design
1. Baseline (T0);
2. 3 months after baseline (T1);
3. 6 months after baseline (T2);
4. 12 months after baseline (T3).
Intervention
The intervention group will get access to an internet website (www.gripopmijnzaak.nl) providing an information module, an e-coach module and a frequently asked questions section.
The information module contains general information about claims settlement, the representative, the opposite party, social services and conflict solutions.
The e-coach module is an online course of five weekly lessons, based on the Self Examination Therapy developed by Bowman (1995), in which participants learn to deal with worries and problems.
The control group will get access to a sham website providing only a couple of hyperlinks to 1) websites with information about claims settlement, the Dutch Judiciary, the Dutch social security organisation, and 2) non-profit support organisations, and companion groups.
Personal injury victims will be recruited via a representative office. The study/intervention will take one year.
N.A. Elbers
Amsterdam 1081 HV
The Netherlands
+31 (0) 20 - 598 62 82
n.elbers@rechten.vu.nl
N.A. Elbers
Amsterdam 1081 HV
The Netherlands
+31 (0) 20 - 598 62 82
n.elbers@rechten.vu.nl
Inclusion criteria
1. Being a road traffic victim;
2. Accident happened less than two years ago;
3. Having access to the internet and an email address;
4. Being at least 18 years old;
5. Being fluent in Dutch language.
Exclusion criteria
N/A
Design
Recruitment
Followed up by the following (possibly more current) registration
No registrations found.
Other (possibly less up-to-date) registrations in this register
No registrations found.
In other registers
| Register | ID |
|---|---|
| NTR-new | NL2234 |
| NTR-old | NTR2360 |
| Other | Wetenschapscommissie EMGO / METc VU medisch centrum : WC2008-113 / 2010/123 ; |
| ISRCTN | ISRCTN wordt niet meer aangevraagd. |