Patient safety interventions in General Practice.

In this research we want to investigate the effect of two cultural interventions on patient safety culture in General Practice in the Netherlands.



The first intervention will be the completion of the SCOPE questionnaire by all staff members of the general practice. The second intervention will also consist of the completion of the SCOPE questionnaire but complemented with a tailored training about patient safety culture. In this training the results of the questionnaire of the particular practice will be discussed. Furthermore, staff will be learned about patient safety culture and develop a concrete action plan.



The study will be conducted in 30 general practices in the Netherlands.

The purpose of this study is to compare two patient safety culture interventions (a questionnaire and a workshop) with each other and to a control group.

1. Incident reporting is measured by a beforehand composed form;

2. Patient safety culture is measured by the SCOPE questionnaire;

3. Quality and safety issuas are measured by a beforehand composed form.



Timepoints: One year.

There are two interventions: The SCOPE questionnaire and a workshop.



The SCOPE questionnaire measures patient safety culture in seven dimensions.

The workshop is tailored to the results of the SCOPE questionnaire for that particular practice. The workshop is aimed at learning and discussing about patient safety culture and finishes with an action plan.



Intervention group 1: Staff of these practices complete the SCOPE questionnaire.

Intervention group 2: The staff also completes the SCOPE questionnaire and in addition receives a tailored workshop about patient safety culture.



The control group continues work as usual.